MindSpring Employee Spotlight with Diane Klementowichby MindSpring Partners on March 9, 2020 in MindSpring News
Tell us about what you do at MindSpring.
As a partner, I strategize with the other leaders here to find ways to continuously improve MindSpring as an employer and a service provider. I manage our administrative staffing division, working hand-in-hand with our recruiting and account management team to make successful placements – always aiming to provide an extraordinary experience to our clients and candidates along the way. The staffing business is “in my blood,” and I feel fortunate to have enjoyed this industry for over 20 years now.
What do you find most interesting about working with the MindSpring team?
Our team spans a wide range of experience levels and backgrounds. Being part of an eclectic group where we encourage open communication and input from all has really helped me grow as a staffing professional.
How does MindSpring support your career and personal goals?
While our employees technically have specialty areas, MindSpring does not force people to “stay in one lane.” We strongly encourage our recruiters and account managers to continually expand their expertise. It’s been a welcomed challenge working on a wider variety of positions than I have elsewhere throughout my staffing career. Our clients benefit from this too, as they don’t have to be introduced to multiple people depending on the type of staffing need they have at a given time – they enjoy a centralized point of contact.
What’s the #1 quality you feel is important to achieving success in the staffing industry?
I’ve got to offer two, and those would be sincerity and resilience. If you really care about what you are doing, believe in it, and maintain your integrity, it will be evident to your clients and candidates – and it will come back to you two-fold even when things go awry, which they will at some point in staffing. That’s where resilience comes in. It’s easy to celebrate the successes, but no matter how good you are, the “people business” is unpredictable so you must stay strong, find a solution, and keep moving forward. AKA you need to have “thick skin”!
What’s the biggest benefit to partnering with a staffing firm in a job search?
We save people time. Also, as local staffing market experts, we provide invaluable intel and feedback to our clients and candidates – helping them to answer questions like: Am I in the right target salary range? Are my expectations realistic? How do I stack up against the competition? Why am I losing candidates or being passed up for offers? Etc.
If you could give one piece of advice to a client / candidate (depending on if you are in recruiting or sales) what would it be?
The more detailed feedback you can give us throughout the process on our candidates and service, the better we can perform for you. You won’t hurt our feelings – remember that thick skin thing I mentioned?!
What’s your favorite thing to do in Chicago?
I just love to enjoy the city view, especially at night. It never gets old!